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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 55.0328 reviews
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Excellent328 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 55.0312 reviews
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent312 reviews
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Excellent16 reviews
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Tony Fyfield profile picture
Tony Fyfield
25 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Our eye examinations from Anthony are first class. I have an eye problem but nothing is too much trouble and you always feel as if a thorough test has been done. My wife had to have new specs and Tina was very knowledgeable about what frames would suit and took considerable time and care in choosing the frames which looked best. Thank you all for your great service. Tony and Carol Fyfield
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Suzanne Wright profile picture
Suzanne Wright
32 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Yet again a super efficient service from beginning to end. Feeling well looked after throughout with great advice too for the glasses/frames. Nothing is too much trouble. Highly recommend.
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Sam Stacey profile picture
Sam Stacey
33 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent customer care. Excellent serivce. Well looked after by Tina who was brilliant at suggesting glasses and honest abput what suited / did not look so good! Really pleased I took the 'leap' and chose to go to Clarke & Roskrow. Fabulous eyewear. Thank you so much. I will be back! And I did go back! July/Aug 2026 I cannot recommend C&R more highly. The eye test/examination very in depth...dud not feel rushed, had a lovely chat whilst my eyes were examined. No waiting. Only 1 room! Very calm, orderly and professional. Then on to Tina, who has, over the years been so helpful with the choice of specs. This year it was sunglasses and, again, Tina knows what suits and what doesn't. She also takes time to get to the know the person...she knows my likes/dislikes, colourways etc. She makes choosing eyewear fun. Thank you!
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STUART WESELBY profile picture
STUART WESELBY
35 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Lovely people - friendly knowledgeable. - make you feel at home
Posted on Google Google
John Lewis (Cruising with John) profile picture
John Lewis (Cruising with John)
39 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
From your initial eye test, choosing your frames and fitting, the service is 2nd to none. I should have come here years ago.
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Kath Godlington profile picture
Kath Godlington
43 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The most friendly and professional service ever, whenever I go in its like visiting friends. Another really great thing to mention of course is the range of specs available which is really fabulous! Pay a visit you won't regret it🤩
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Peter Eddie profile picture
Peter Eddie
50 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Whether just an eye test or getting new glasses always the best of experiences.
Posted on Google Google
Helen Barnett profile picture
Helen Barnett
51 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent and friendly service. Very happy my new glasses
Posted on Google Google
Liz profile picture
Liz
70 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Expert advice & attention to detail given by Bhav He’s aware how important it is to feel happy with your choice when you wear your glasses all day. He was very patient & helped me to make my decision. Thank you!
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Bridget Armiger profile picture
Bridget Armiger
77 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I love these guys .I won their 11t birthday competition online and won free specs every year for 5 years .The service is second to none ...so personal. Highly recommend
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Karen McLoughlin profile picture
Karen McLoughlin
92 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
As always very good experience from all the staff The new addition to the team Florence very personable and helpful choosing the colour of my new frames.
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Megan Murray profile picture
Megan Murray
93 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I cannot recommend Tina at Clarke & Roskrow highly enough. She made my glasses buying experience incredibly enjoyable from beginning to end. I loved the way she suggested frames I'd never have thought of trying. I am now the proud owner of a fantastic (and groovy!) pair of glasses and sunglasses.
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V Taylor profile picture
V Taylor
108 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Anthony's eye test was as always super professional and he is very friendly. He looks after us so well! The team was great with arranging for the glasses and frames. All are very friendly! Thank you
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Anna Coates profile picture
Anna Coates
110 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was really impressed with the service I have received at Clarke & Roskrow. My eye examination with Anthony was thorough, and the styling session with Tina was great fun. Tina is brilliant at knowing what is going to suit you, and it was a wonderful experience. I would highly recommend."
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Sue Rayner profile picture
Sue Rayner
117 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service again thank you - I love my new glasses thank you very much Tina - well worth the extra travel for me to access all the lovely unusual frames and excellent eye tests. Thank you.
Posted on Google Google
Gemma West profile picture
Gemma West
129 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service and care from Anthony and the team! Would highly recommend!
Posted on Google Google
Edward Jeffery profile picture
Edward Jeffery
130 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Anthony, Bav, and the rest of the C&R team are brilliant, great service and have looked after me for years. Thank you!!!
Posted on Google Google
Rita Baines profile picture
Rita Baines
140 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Clarke & Roskrouw have been my ‘Go To’ for many years and the service and attention to detail is highly praiseworthy. From the moment one walks through the door, until walking out with new fresh clear ‘eyes on the world’, a feeling of having been highly cared for is a huge comfort and bonus. Thank you Andrew, Tina and staff🏅🏅
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Chris Ramsdale profile picture
Chris Ramsdale
141 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a brilliant experience at Clarke & Roskrow. I’d been struggling to find a pair of glasses that really suited me after visiting loads of other places—nothing quite felt right. I wanted something a bit different, but not too “out there.” Tina was amazing. She quickly picked out several pairs that I genuinely loved, which honestly made the decision harder—but in a good way! She then guided me through choosing the right one, and I couldn’t be happier with the result. The whole experience was fantastic from start to finish. Even the eye test gave me real confidence that I was getting the right prescription. I’d definitely recommend Clarke & Roskrow—easily the best opticians in the area.
Posted on Google Google
Susan Wilford profile picture
Susan Wilford
183 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve worn glasses most of my life and in recent years I have just settled for ones that were “good enough.” I now realise how much I have been missing. It seems mad now to be parsimonious about something I wear on my face every single day. Firstly the care and attention from Andy during the very thorough eye examination was immensely reassuring, I appreciated not being rushed. It was great choosing frames with Bhav, I felt like a kid in a sweet shop, he was brilliant and I had so much fun. What I didn’t expect was the subtle improvement in vision, these varifocals are like driving a Porsch instead of a Ka. The two pairs I bought spark joy daily: because they are fabulous, comfortable and effective. And yes, of course I will be back.
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Susan Stretton profile picture
Susan Stretton
197 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
When it comes to your vision, trust is essential—and C&R excel at earning it. Every step, from the initial eye test to selecting the perfect frames, is handled with genuine warmth and expertise. Their professionalism and welcoming approach set them apart. As a long-standing client, I recently faced the challenge of cataracts impacting my vision. Anthony’s guidance throughout the process was invaluable, making every stage of the procedure feel less daunting. After my treatment, Bhav took the time to help me select new spectacles, thoughtfully considering my background in design and personal style. The result is eyewear I truly love. The team at C&R are unfailingly friendly, always willing to go above and beyond, and consistently deliver service with a smile. I’m grateful for their exceptional care—thank you, C&R
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simona rodríguez profile picture
simona rodríguez
201 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have been visiting Clarke & Roskrow for few years now and and I always received the greatest service. I don't think there is anywhere else that I would trust to take care of eyes .🙏🏻 And Bhav is always choosing the nicest glasses 🤓 for me! ☺️🙏🏻
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Christine Pryor profile picture
Christine Pryor
214 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very happy with my eye examination well done everything covered and plesent people to talk to. Very happy with the service I got when picking up my glasses. We'll done everyone. From Christine Pryor.
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Chris Knight profile picture
Chris Knight
215 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
When you enter the premises it immediately feels good, and you relax. All the staff are friendly and approachable, and the coffee is to die for!! I am amazed at the attention to detail from everybody, particularly Anthony who goes the extra mile to make sure you are satisfied . A visit is an experience you should enjoy, rather than wasting time on other providers. Keep up the good work.
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Elizabeth Olner profile picture
Elizabeth Olner
220 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have had a fantastic experience with the Clarke and Roskrow team recently, having felt quite frustrated in the past with the overall experience at high street opticians. My C&R styling appointment was with Tina, who took the time to understand what I wanted and felt comfortable with, and helped me to make sense of the options out there. C&R have an extensive range of frames, which I was excited to explore with Tina's expertise guiding the process. I've never felt excited about wearing glasses before but I love my new glasses - they are both comfortable and eye catching! Thanks C&R!
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Maureen Hodgson profile picture
Maureen Hodgson
967 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Absolutely love love my new purple glasses 💜 to match my purple hair 💜 Bhav was superb. First class service. Thank you so much❤️
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Julie Coalter-Sugden profile picture
Julie Coalter-Sugden
1185 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Where do I start ! I was so underwhelmed with the usual High St choices of eye wear, that after some research, I made an appointment to see C&R. My whole experience from start to finish was 1st class. Bhav was so professional, a real friendly guy, & knew instantly I was after something ‘quirky & different’. I’m totally in love with my way-out-there red, blue & pink glasses. I was so impressed I’m also the proud owner of a stunning pair of rose coloured sunglasses. Thank you Bhav for everything, & a shout out to Tina too for keeping us entertained in your reception. 5* service
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David Matthews profile picture
David Matthews
1384 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
The annual check up on my eyes by Anthony , followed by time with Bhav to choose new spectacles. Whole process was easy and comfortable. Thank you for your excellent service.
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Amy Swallow profile picture
Amy Swallow
1492 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Fantastic customer experience & amazing glasses & sunglasses frame options 😍 Tina was fantastic with my personal styling appointment to find something new after having the same bog standard glasses for the last 7years…. It was great fun trying on different styles, colours & materials & I never would have thought I’d walk away with orange glasses 🍊 🤓 I absolutely love them! Have subsequently been back for another pair (green & pink!) & some subscription sunglasses - I think it might be the start of a collection…. Can’t recommend them enough, a totally wonderful team 🤩
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Briarwood Garden profile picture
Briarwood Garden
1571 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
My eye test was long over due and I had decided that as I enjoy wearing glasses, that my next pair of glasses were to be stylish and individual. Following research into a number of independent local opticians, I chose Clarke & Roskrow and was not disappointed by the quality of service provided. The eye examination was the most thorough that I have ever experienced during my 35 years of wearing spectacles. This was then followed by a personalised styling session provided by Bhav. After a friendly informal chat, Bhav's styling expertise was evident and he selected a range of styles for me to try on. The whole experience of having someone choose frames to suit my colouring and face shape was exciting, and although it proved difficult to narrow it down, I was delighted with my frames. I returned to the shop yesterday to pick up my new spectacles and I am looking forward to wearing them an. Once again Bhav took time to fit the glasses and to explain how to look after them, when to get them serviced and to return if I encountered any issues with them. Overall, although an expensive purchase I will certainly recommend and continue to use Clarke & Roskrow for future purchases! Elaine Portch
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Marita O'Neill profile picture
Marita O'Neill
1739 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
The staff are friendly and professional They have the best choice of eye ware and they help find the glasses that suit face shape
Posted on Facebook Facebook
Amanda Tilley profile picture
Amanda Tilley
1931 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
thankyou so much for recommending digital lenses for me. I've tried varifocals twice with out success. the digital lencesgive me exactly what I need. just sat outside in the sunshine reading my.kindke happly without having to change to another pair. its fab .
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Francesca Peet profile picture
Francesca Peet
1999 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Evan Peet Age 10 it's really good because they are all super nice and they put a smile on my face. My glasses are the best !!
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Harry Brown profile picture
Harry Brown
2481 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Yes: 100% so; professional, polite, patient, skilled and competent. My experience could not have been better
Posted on Facebook Facebook
Marylyn Richardson profile picture
Marylyn Richardson
2698 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
C & R provide a fabulous experience in which time is no barrier to finding the right lens and frames. I have had so many compliments about my glasses - they allow you to express yourself through your glasses which are suited to your personality and would def recommend and certainly return 😊 many thanks x
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Di Evans profile picture
Di Evans
3443 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Excellent service from all the friendly staff, who each made me feel important and filled me with confidence that they knew what they're doing. Far better than any High Street chain but if it's cheap that you're after then they may not be for you.
Posted on Facebook Facebook
David Green profile picture
David Green
3481 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Both my Wife and I have had the most excellent service from Anthony, David and all at Clarke and Roskrow. Nothing is to much trouble and they should be held as a beacon and benchmark for customer service. Not only are they in the business of seeing well, they can see further with regard to how enterprises should interact with, not only Customers, but also their partners, staff and colleagues going into the future.
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Rosalind Willatts profile picture
Rosalind Willatts
3519 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
After a 10 year flirtation with a "High Street" optician I have gone back Clarke and Roskow in Church Street. I am delighted with my new glasses (weighing only 11 grams) so I hope I will not have to go in every two months for repairs to make them wearable as I had to do with the other optician. It was like going home and they had my records from 30 years ago. And they gave me a box of chocolates with my new specs!
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Gilly Smith profile picture
Gilly Smith
3584 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
I visited early this year and Anthony and The Team worked there magic and I now have a new set of lightweight stylise frames. I love the personal, professional and honest service I received and can't wait to return and have a new pair from the Autumn collection as a little Christmas gift to me �
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Duncan Murray Wines profile picture
Duncan Murray Wines
3643 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Got a fabulous birthday present recently. Some Maui Jim shades with bifocals for reading in the sun. Just back from southern Spain where I barely took them off. Colours so much more vivid and they look well cool too; muchas graciais senors!!

Great

Trustpilot rating
Rated 4.4 out of 5 based on 13 reviews
Trustpilot Trustpilot
Rating 5 stars
By Mrs Hueck

about 2 months ago

Excellent experience as always

I recently picked up a new pair of glasses and arrived 30 minutes early for my appointment. Expecting to sit and wait I was pleased to be seen straight away by Theresa. Not only did she adjust my new glasses to fit she also renewed nose pads and adjusted 2 of my other pairs of glasses which I still wear from time to time. Theresa is lovely, very helpful and friendly. Having been with Clarke and Roskrow for some years now, I still receive a great, professional and personal service from everyone and always enjoy my visits. I cannot recommend them highly enough, keep up the good work. Viv Hueck

Rating 5 stars
By IRENE GRAY

about 3 months ago

Always ready to give you professional…

Always ready to give you professional advice and very warm reception. Love this store 👌

Rating 5 stars
By Emma Dunne

about 3 months ago

Always a pleasure

Always a pleasure, whether the visit is for an eye examination with Anthony, or to sort frames with Tina, everyone at C&R is super friendly & helpful. My daughter has also been a client of theirs since she was very young when Anthony diagnosed and helped to treat an eye condition she has. She's always felt so comfortable and welcome coming to have regular checks and ammendments to her prescription and she is always really pleased with her glasses.

Rating 5 stars
By Pat Dalby

about 3 months ago

Excellent service from eye test to…

Excellent service from eye test to collecting new glasses

Rating 5 stars
By Eleanor Parry

about 4 months ago

Great service

I had my eye test with Anthony’s colleague, he was extremely thorough and professional. He took time to explain the tests and the results in a clear way. Then on to the fun bit! It’s always a pleasure to choose specs with Tina. She picked out a great selection of frames to try on, all so lovely. There was no rush or pressure a fantastic experience and service as always.

Rating 5 stars
By Fred Clarke

about 1 year ago

Cl&R

Being …of an age, I don’t really do social media, but I’m glad to do it for Clarke & Roskrow occasionally. I’m going to refer back to some comments I made 7 years ago because they are still relevant. I have carefully checked what I said then, and it still applies, so I’ll recycle it. As I said then, “Clarke and Roskrow are something totally different from the usual experience when visiting opticians. In a different class entirely from the usual suspects on the High Street.” My most recent experience was that you, as the client, are still made to feel genuinely welcome. The quality of customer care and attention to detail is still there. The eye exam with Mr Clarke was just the same – outstanding, and frankly, just what you get used to here. I got good guidance on specs choice from Bhav, which was BEVEL. I’m told that I’m still a ‘style icon’ for Clarke & Roskrow when I’m out and about. High Street opticians? I assure you that C&R are definitely nothing like them.

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