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Google Rating

5.0

Based on 253 reviews

Opticians Market Harborough - Clarke & Roskrow Styling Opticians

5.0

review us on See all reviews

Brendan Omalley

1729872493

Mary and I recently attended for eye tests, after a 2 year interval ,dictated by Covid.We both were extremely impressed by the thoroughness of the ophthalmic assessment , including ' state of the art ' scanning, conducted by Mr Pandya, the Consulting Optometrist. Moreover he took the time to explain his findings and put our minds at rest about several issues that concerned us.We were then ably assisted by Bhav ,dispensing optician who helped us both with selection of frames and it is a credit to his powers of gentle persuasion that we both opted for styles beyond our usual comfort zones !We returned to collect the finished products this afternoon and Bhav was there to check the finished items were a comfortable fit.We certainly feel the staff who dealt with us, including the receptionist , were courteous and helpful.We plan to attend for a further review next year.

Sally Struszkowski

1729182135

I had a lovely experience at Clarke & Roscoe, and having worked in an opticians for many years feel that they could not do a better job. It is a beautiful practice, such a lovely environment to choose spectacles and discuss all the options. Tina was so helpful and I have come away with two amazing pairs of spectacles which I will have much pleasure wearing. The sight test was thorough and Anthony put me at ease. All of the staff that I met were friendly and professional. Thank you very much.

Julie Randon

1728486817

Definitely a 5 star experience every time!Great professional friendly and personalised service.A special thanks to Bhav

Sheena King

1728315833

This is definitely a difference class of optician. Eye exam was probably the most thorough I've ever had and results were explained in terms I understood. Tina was brilliant at helping me choose new frames - felt like she had all the time in the world - which I picked up last week and am over the moon with. Thank you to all at Clarke & Roskrow

Philip Dearing

1726746005

I reached a point in life where I felt my sight required a more personal and in-depth examination and approach to purchasing eyewear, beyond what the high street optician chains could offer albeit they have served me well over the years. From the outset the team at Clarke & Roskrow were excellent, After a very thorough eye examination with Anthony the affable and informative Bhav offered a range of eyewear that provided cause for thought about appearance resulting in the purchase of two different types of specs, great advice! All told a very good experience at this excellent personal opticians in Market Harborough.

Claire Collins

1726210654

This is a fabulous opticians. The service is excellent, the range of frames are stylish and the team are really friendly and highly skilled. Eye care is topnotch and eye health is also an important part of your review. Bhav is wonderful at helping you to choose frames that are stylish and flattering to wear. I really trust him to suggest what looks best. I always used to default to wearing contact lenses to feel confident but now I love my glasses.

Kate Davidson

1726061369

I have been visiting Clarke & Roskrow for many years now and I simply don't think there is anywhere else that I would trust to take care of my optical and eye care needs. Anthony, Jason, Tina and the whole team are wonderful people and it's a pleasure to spend time with them, not to mention that they are all excellent at their jobs and delivering the highest levels of customer service. Their excellent range of frames means that I am guaranteed to find glasses that are unique, personal, fashionable and that suit my eyes, my style and my needs perfectly. I couldn't recommend them highly enough.

Sian Davies

1725969212

Clarke & Roskrow is not your typical optician experience. The staff are incredible and guide you through the process with flair, charm and expertise. Bhav helped me to understand which frames would be best suited to my face shape and gave me the time and space to try on pairs multiple times. I came away with two fabulous pairs of glasses that draw plenty of compliments.Thank you Bhav for turning what is usually a traumatic experience for me into something that was really fun!

Margaret Weller

1725560369

I have worn glasses since the age of 7. Now, aged 74, I rather thought I knew quite a lot about eye examinations and wearing spectacles … until my recent appointment at Clarke and Roskrow Styling Opticians in Market Harborough. One word, sometimes overused but not this time. Excellent!

Sarah Clarke

1725377225

I am always well looked after at Clarke & Roskrow. There is no feeling of rush and every step of an examination is well explained. I enjoy the process of choosing new frames and getting them fitted.

Suzanne Wright

1725042133

Yet again a super efficient service from beginning to end. Feeling well looked after throughout with great advice too for the glasses/frames. Nothing is too much trouble. Highly recommend.

Yvonne Watts

1724492152

Really pleased with the personalised support and advice - and my new glasses! Already had lots of compliments. Special thanks to Jason who gave great styling advice. A very happy customer. 🤩

John Lewis

1724408355

From your initial eye test, choosing your frames and fitting, the service is 2nd to none. I should have come here years ago.

Angela Piazza

1724245505

Very good experience throughout.excellent service.

Caroline Collings

1722347993

I always receive a wonderful service from Anthony Clarke and his staff at Clarke and Roskrow Opticians. Thank you especially to Tina for my gorgeous glasses - I really love them. Thank you for your fabulous advice and help Tina plus your friendliness - Tina is just so lovely and helpful. The frames are fabulous and the lenses are so much lighter to wear and nicer than my old lenses in my glasses. I have received so many compliments wearing them. Very best wishes and thank you again.

Steve Parker

1721669296

I never thought having my eyes tested and choosing a pair of glasses could be such an enjoyable experience, I felt the vision test was really thorough and very well explained by Anthony and then Tina was brilliant, she's a lot of fun and really knows how to guide you through choosing the right eyewear. I've always struggled in the past to find glasses that really suit me. Clarke & Roskrow have a stunning selection of designs to choose from and I ended up with a shortlist of 5 or 6 pairs that all looked great. I'm super pleased with the ones I finally chose, thank you Tina!

Rosamund Tetlow

1721320114

Very friendly and amazing service! The glasses were perfect and exactly what I was hoping for, and I now have a much greater understanding of how my eyes work. The whole process was much more fun than I ever thought shopping for glasses could be!

Jo Wale

1720773784

1st class service as usual. Bhav is very knowledgeable, friendly and made the selection process very easy. great team at C&R thank you.

Austin Gibbons

1720521537

Excellent service and very friendly.

Katy Mullan

1720265486

Fantastic service and experience! I had struggled to find glasses that suited my narrow face for years and had children's glasses into my 30s. My partner found Clarke & Ruskrow online, the sight test was thorough, Anthony was brilliant and helped me understand why I was struggling in certain conditions and gave me some tips to help. Tina was also amazing, for years I've picked compromised glasses based on which I hated the least, Tina talked to me to work out what I liked, and worked out which she thought would suit me, she presented me with around 10 pairs, all of which I loved, and had the easier challenge of shortlisting my favourites! I finally have adult glasses that suit me! The service from sight test to receiving the glasses was incredible, with a large variety of glasses, and a brilliant stylist in Tina to support and guide you through it! Highly recommend!

Steve Hone

1719848546

Great service from Anthony and all the staff - particularly Bhav, who makes the whole event easy and enjoyable

Sara Lewis

1719091395

My first vist to this lovely place.What a fantastic experience.I was made to feel welcome and valued.Really thorough eye examination by Anthony, then the love Jason as my "personal shopper"I have never had so much fun choosing specs.Sadly Jason couldn't be there when I collected my glasses, but I was looked after (sorry I can't remember your name) by a the lady with the blue specs.I will certainly be back.Thanks Anthony and your fantastic team.

STUART WESELBY

1718982313

Gaynor Nelson

1718708209

Excellent professional and friendly service from Tina choosing glasses frames. I'm not a lover of glasses, being a devoted contact lens wearer but Tina made it a pleasant experience listening to what I was looking for, providing her input and suggestions, and listening to feedback to refine the options enabling me to choose a pair I am really happy with. So much so that I returned yesterday to choose a pair of prescription sunglasses. Many thanks :-)

Esther mount

1718532671

I had put off going to the optician for some time. I needed to replace my broken glasses and dreaded the process of choosing from ugly frames that did not suit me. I was happy to pay extra for something nicer but I had not found an optician that sold anything very special. I visited C&R by accident and was surprised at how comfortable they made me feel and took control of the process. I almost can not describe how remarkably different they are from Anthony's informative and lovely manner whilst carrying out my eye examination to Jason's easy going advise on helping me choose glasses , which I really needed. The glasses are not cheap but they are beautiful quality. Thank you both and I look forward to seeing you at my next examination.

Helen Davenport

1717660854

An extensive examination in a calm and relaxed atmosphere throughout, altogether a reassuring and pleasant experience.

Hilary Bairstow

1717583508

From the initial examination with Anthony to the purchase of glasses the service was exceptional. The choosing of frames with Tina was very helpful and fun! Thank you to everyone.

Diane Churchill

1716204321

What an amazing optician! I pop in for a repair of some vintage channel glasses and received outstanding service! Wonderful selection of frames and Tina was so professional and friendly. I will definitely return.

Alison Money

1716199917

I recently collected a a gorgeous pair of sunglasses which I chose with the help of Bhav. As always it was a pleasure to be at Clarke & Roskrow who I trust entirely with all my optical needs. Their choice of frames is amazing but the real skill is their understanding of what the customer wants and what will suit them. I wear glasses all the time so they really are an extension of me and I want to feel the best I can and C&R always make me feel that way.

Georgia Bennett

1716066959

I went to the practice when Gabrielle was the manager when I was a kid. They were lovely and welcoming. Most of my family used them as well. They were always helpful but they were very expensive and I had to pick from the children's range when I was 14/15yrs old when I had to start wearing glasses. Unfortunately they don't do petite frames but this was long time ago now (before 2014) so it might have changed since then but I wasn't willing to pay for expensive frames so I moved to a different practice in the end but I wish them all the best.

Maggie nelson

1715880690

An absolute breath of fresh air to be seen by Tina at Clarke & Roskrow Styling Opticians . The service I received was second to none with Tina really taking time to go through what I was looking for alongside what might suit my face. A totally fabulous customer service experience and I can honestly say I've never seen so many gorgeous glasses frames to choose from! I was not rushed at all and took my time to try on the frames as many times as I wished. Picked up my glasses yesterday and wow! They are just perfect, they fit perfectly and they look fantastic. Thank you so much to Tina for her patience and expertise and to Clarke & Roskrow for providing such a bespoke and elegant service!🙌

Sky God

1715700570

The commensurate professionals.From the moment you walk in the door to leaving with your new glasses the whole experience is a joy and a delight. Both the expertise of Anthony's thorough eye examination and Bhav guiding you through the frame selection process fill you with total confidence that you are is safe and capable hands. You are treated with the upmost respect and nothing is too much trouble and they give you plenty of time to go through every aspect of the process. I can't recommend highly enough. Thank you.

stan andrzejewski

1715694938

Superb, superior service and simply the best eye examination providing a thorough review of optical requirements aligned with a wonderful range of stylish high quality products - the entire team at Clarke & Roskrow are truly amazing

vicky andrews

1715693887

The very very best of opticians...eye examination carried out with precision and great expertise... I have never experienced such a lengthy and detailed eye test...rang of frames are fabulous together with the team of stylists made for a great outcome and experience.. I'll be back

Sue Rayner

1712922539

Great experience - thank you very much - such a refreshing change to see so many 'out of the ordinary' frames during the styling with Jason - who was extremely helpful during the selection process. Well worth the journey as I don't live locally and already looking forward to my next time! Would highly recommend !

Viv H

1712608489

Knowing I had to start wearing glasses full time I decided I wanted something better and more stylish than the normal high street options. I booked an appointment with Clarke & Roskrow last November and had a very professional and thorough eye check/test with Vikesh. Jason then helped me enormously with choosing a pair to suit and this was an extremely difficult choice as the range of glasses were incredible and immense. The undivided attention and assistance I have had has been truly amazing. All the staff are so attentive and the personal service they give you is excellent. I have now been wearing my glasses for a couple of months and cannot say how grateful I am to everyone for all the help and support given and the confidence I now have in wearing glasses permanently. Thank you very much for a first class service.

Kim W

1711668392

I decided to go to Clarke and Roskrow for a styling appointment after searching in vain for glasses that were not the same as everyone else's, actually fit well and suited my face. An enlightening and entertaining hour in Tina's experienced hands led to 2 new pairs of funky and original specs (just the beginning of my glasses wardrobe I think as I'm already following some of their designers and looking forward to my next pairs!)This is a truly unique and lovely opticians who make the experience of trying on specs so enjoyable.

Sybil Barker

1711559908

My husband and I have just had new glasses. While I really appreciate the expertise, the gorgeous frames and the lovely premises, what moves me is the way my husband, who is struggling with Alzheimer’s, is handled. Anthony and Bhav treat him with dignity and infinite patience as well as a sprinkling of humour, so that what could easily be a difficult time for him, becomes like a visit to a favourite son or grandson. Time is a precious gift, one I am so pleased to accept at Clarke and Roskrows. Thank you.

Karen Ablett

1710864269

Friendly and professional service from eye test to glasses collection. Special thanks to Bhav for his expertise in knowing what will work for you and in particular his patience!

Kim Bowman

1710513738

I recently visited Clarke & Roskrow and it was an exceptional experience from start to finish. My eye test with Anthony was very thorough and professional and Bhav was superb and great fun. He patiently guided me in choosing new frames and a very cool pair of sunglasses…..fast tracked to arrive in time for my upcoming holiday to Marrakech! A very happy customer! Highly recommended.

Dominic Cerillo

1709297647

Great attention to detail. Everything done to my convenience. One to one attention. Thank you. Coffee would be nice :)

CSamantha Porter

1709221763

I thought that the service and experience at my previous opticians was good but then a friend recommended you. The experience was delightful, the outcome (a new pair of vari-focal sunglasses) to be fully tested during a trip to Australia in March and the chocolates all made the 50 round mile trip more than worthwhile. I couldn't recommend you more highly for both your service and your products, and my bar is set fairly high.......

Martin Hillier

1708516198

All the staff there are excellent with customer service ,so welcoming and friendly with good advice to

Rusty Patrick

1708421991

Finally found an opticians that fully understands my needs .From start to finish the whole experience was excellent with a very friendly team, I cannot recommend them highly enough ( and I never do reviews)NOW 3 years later and got new frames and my experience was even better well done Bhev absolutely spot on !!Ps I promise I’ll be back before 3 years

Carol Weaver

1706610773

As always, great service and super new stylish glasses. But for me the most important issues are eye health and correct prescriptions. I have complete confidence in using and recommending Clarke & Roskrow.

Maureen Hodgson

1706265694

First class service very pleased with attention to detail.Lovely friendly staff

Jeff Meredith

1706015340

Once again great service, advice and choice. Great service from supportive and encouraging people.Great glasses too. AgainThanks

Julia Blake

1705332407

Tina was extremely helpful in helping me choose my glasses. I absolutely love them even though they are a bit more out there than I might have chosen on my own.

Steve Mcilvenny

1703049332

The service I received from both Anthony and Brav was of the highest standard, with a finely crafted balance of friendliness, expert knowledge and professionalism. My consultation with both was extensive and a completely different experience to the usual high street outlets I have used previously. I would recommend Clarke and Roskrow to anyone looking for a high quality, personal and professional service.

Jennifer Fountain

1702914433

Great professional service, people who REALLY care. Fantastic customer service and lovely new glasses. thank you