If you’ve just landed on our website you’re probably asking the question “Who is the best opticians in my area for ME and my specific requirements?”
At Clarke & Roskrow Styling Opticians we try to make it easier for you by letting you know exactly what you can expect should you decide that we are the right opticians for you.
Here are 8 benefits of choosing Clarke & Roskrow Styling Opticians
#1Niche Eyewear That You’ll Love Wearing
If you’re looking for something different to what you find in almost every other optician, then our frames are for you. Here you’ll discover a whole new world of eyewear and choose a pair (or maybe more than one!) of glasses from a selection that can’t be found elsewhere.
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Every year we travel to exciting cities such as Paris, Munich, Milan, Antwerp and Copenhagen in the search of the world’s finest eyewear. We have relationships with some of the most admired and respected eyewear designers and manufacturers in the industry. Niche, independent, artisanal eyewear companies who produce different and exclusive eyewear.
Our frames are of the highest quality, many are handmade or hand-finished. They are frames that only a handful of people “in the know” have heard of. And they’re hard to find; only a handful of the UK’s most progressive opticians carry these collections.
Whether for every day wear or for those special occasions, our frames will have that individual feel, of being yours alone, not worn by the crowds.
#2Superior Optical Expertise and Know-How
Choosing new glasses can be a daunting and frustrating process. At Clarke & Roskrow Styling Opticians you’ll be pleased to know that we make the process of choosing new glasses as effortless and enjoyable as possible.
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There is a more sophisticated and effective way to choosing new glasses than simply trying on frames at random from a seemingly infinite number of choices in the vague hope that you’ll find the right frame for you.
Our unique “Eyewear Styling Consultation” is designed to remove the hassles and frustrations experienced by so many glasses wearers and replace it instead with an effortless and enjoyable experience. We have a fabulous collection of the world’s finest eyewear with over 800 frames to choose from. BUT we don’t just leave you to scratch your head and browse alone trying to find that needle in a haystack.
Our Eyewear Styling Consultation will save you time and hassle. Our expert team will guide you through the journey of choosing your new glasses, making it easier for you to make a decision and giving you greater confidence in what you choose.
The consultation is an opportunity to discover a whole new world of eyewear, and to find out which frames and styles best suit your needs, all in a no-pressure, no obligation, relaxed environment with the guidance and support of our expert team.
#3Our Proven Process
We have extensive experience in helping people look good and feel great in eyewear. Read our reviews and you’ll find out we have a proven process that works! See below for an overview of our proven process and what to expect.
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1. Request a FREE Welcome Pack
Find out if we’re the right place for you.
2. Eyewear Discovery Conversation
Initial phone call to discover your eyewear needs and give you recommendations and options individualised for you.
3. Clarke & Roskrow Eye Exam
50-minute advanced eye examination with a senior Optometrist with tailored advice and solutions for you.
4. Eyewear Styling Consultation
Discover what shapes, styles, and colours of eyewear will work best for you with our superior optical knowledge and know-how.
5. Unique Eyewear Collection
Choose from an extensive selection of frames you won’t find in ordinary opticians. Glasses from the best independent eyewear designers.
6. Fitting Appointment
Collect your new eyewear! Final fitting and adjustment will maximise comfort.
7. Love Your Glasses!
Our process is guaranteed with our love your glasses guarantee!
#4 Flexible Payment Options – At No Extra Cost!
At Clarke & Roskrow Styling Opticians, we’re your flexible friend! We never leave you with a simple “take it or leave it” option. We will always give you several frames and lenses options and guidance as to what will work best for you.
When it comes to choices about how much you want to invest in your eyewear, we can offer to spread the payments over anything from 3 to 6 months. With no hidden extra costs. With no hassle. We want to help you get the glasses that you want and that are best for you without compromise or delay. Ask a member of the team about our flexible payment options.
#5 Options and Choices
We believe that your face is like a work of art – it deserves a great frame! Every person and every face is different. During your initial Eyewear Styling Consultation, our expert team will show you all the options and eyewear possibilities to compliment your face shape, your style, your prescription, and your budget.
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We believe that we have the finest selection of mens and ladies eyewear available. From functional styles through to luxury gold-plated and buffalo-horn pieces; subtle rimless glasses to bold statement frames, from fashion-forward to classic vintage styles, our eyewear experts can show you all the options and possibilities, and will introduce you to a whole new world of eyewear.
As well as working with the crème de la crème of international eyewear designers, we also work with the world’s finest optical lens manufacturers including Carl Zeiss and Tokai, both of which remain privately owned, independent companies with a reputation for innovation, customer service and outstanding optical quality. Tokai has the enviable reputation of producing the world’s thinnest organic (plastic) lens material.
Our expert team will guide you on your choice of lenses, based on your frame choice, your prescription and your budget. We will advise you of the options available so that you can feel comfortable with your choice and you can make an informed decision.
#6 The “Love Your Glasses” Guarantee
At Clarke & Roskrow Styling Opticians we stand by the advice and recommendations we give you. Our reputation is in full public view, front and centre on your nose! Our 30-Day “Love Your Glasses” Guarantee means that you can’t make a mistake with your eyewear.
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If, for any reason, you are not 100% happy with the fit and comfort of your new glasses, or if you have any visual discomfort from the lenses, within 30-days of collecting your new glasses, you can choose an alternative frame and/or lenses that will be more comfortable for you. All at no charge. We guarantee that you’ll love your glasses!
In addition, we provide an ongoing aftercare service* for the lifetime of your new glasses.
*Aftercare service refers to ultrasonic water-bath cleaning of frames and lenses, tightening and/or replacement of screws, replacement nosepads, replacement end-tips etc. Aftercare service is not a lifetime guarantee or warranty.
#7Over 160 5-Star Google reviews and counting!
Real people, real eyewear, real feedback. There’s nothing like a real review or testimonial to let you know what you can expect from a business. If you’re new to the world of wearing glasses, if you’re looking to invest a little bit more money in your eyewear, or if you’ve had problems with your glasses or optician in the past, you’ll want to hear from people just like you and hear about their experience at Clarke & Roskrow Styling Opticians. All of our reviews are genuine, there’s no “fake news” here, so you can be confident that what you’re reading is a genuine reflection of each client’s experience at Clarke & Roskrow. But don’t take our word for it, read what our clients have to say.
#8 Easy Ways To Get Started
If you want more information to find out if we’re the best optician for you we can help you in a number of ways:
3 – Contact a member of the team on 01858 462996 or via our online form with your questions. Our team is friendly and knowledgeable and will do their best to answer your questions.
Don’t Take Our Word For It!
Read Our Five Star Reviews Here!
Two years ago I needed new glasses and a friend recommended Clarke & Roskrow. Market Harborough is well over an hour from my home in Derbyshire but it is more than worth the effort of the journey. They combine a very professional service with boundless enthusiasm and fun offering an amazing selection of frames in lovely surroundings. Thank you so much for my new sunglasses, they’re perfect!
Paula Page
I arrived at Clarke & Roskrow a slightly emotional middle aged woman, lacking a sense of identity and confidence, I left transformed. Not only has Anthony’s expertise uncovered an ongoing eye condition, but also Tina’s smiling reassurance and Jason’s fun and gentle approach to finding the perfect frames have ensured I am hooked, why go anywhere else!
Martine Chandler
A very through eye examination was followed by excellent and very helpful advice regarding new frames. I cannot fault the expertise and ongoing service of all concerned.
Tis Fearon
Fantastic choice of glasses . Lovely people. A pleasurable experience all round.
Stuart Palmer
Friendly, helpful staff and a lovely experience. I am thrilled with my glasses, expensive but worth it.
Lavinia Tomkins
I can’t rate Clarke & Roskrow highly enough, their commitment to customer care is second to none. My eye test with Anthony was the longest and most thorough I’ve ever had, and he took great care in explaining all that was to happen, most professional. Thereafter, Tina and Emma spent endless time in helping me choose frames, and what a delightful choice!! Every colour and style you can imagine in niche eyewear. You are always given the warmest welcome, be it popping in to have your glasses adjusted, cleaned thoroughly or just an update on the latest eyewear to hit town. Thank you team Clarke & Roskrow, take a well deserved bow.
Bren Abbott
Eye exam was excellent and follow up to choose a new pair of glasses was the best I have experienced in 25 years of eye wear. No hard sales pressure just amazing customer service. A far cry from the national chains. 101% recommended.
Neil Russ
After using the same optician for the last 10 years, I decided it was time for a change and my wife suggested Clarke & Roskrow. We were both impressed with the high level of customer service and the contemporary choice of frames. Yes, it’s expensive but the quality is evident. Emma, was brilliant in selecting a wide range of options, and I have to say I’ve been delighted with my glasses and super cool sunglasses…now where did the summer go 🙂
Credit to Clarke & Roskrow for putting quality and service front and centre of the customer experience.
Vince Kearney
Good patience to help find a frame I was happy with and aftercare to get the fit the just right.
Dan Perrin
Great service! A thorough eye exam and then a great choice of glasses not seen anywhere else. I would certainly recommend.
Simon Johnson
Wow! If you want passionate, professional and friendly people giving excellent service, over and above the norm, this is the place for you. Impressed with the extremely thorough eye test and the eye wear selection process. Such exciting choices too! None of the usual pressure to choose, more relaxing and hence, very enjoyable. This is an experience in itself. Excited for my next visit!
Sue Anderson
Have been coming here for a year or so and have 2 pairs of stunning glasses in my collection so far. I love that you get something unique and the service is second to none. Everyone I have seen is super knowledgeable and helpful and seem to have a knack at knowing what will suit you. They are very honest which I also love as this is really helpful when making your final selection.
I won’t go anywhere else for my glasses now. A must visit, you won’t be disappointed.
Karin Eastough
After a 10 year flirtation with a “High Street” optician I have gone back Clarke and Roskow in Church Street. I am delighted with my new glasses (weighing only 11 grams) so I hope I will not have to go in every two months for repairs to make them wearable as I had to do with the other optician. It was like going home and they had my records from 30 years ago. And they gave me a box of chocolates with my new specs!
Rosalind Willatts
C & R provide a fabulous experience in which time is no barrier to finding the right lens and frames. I have had so many compliments about my glasses – they allow you to express yourself through your glasses which are suited to your personality and would def recommend and certainly return 😊 many thanks x
Marylyn Richardson
For about 15 years, I have followed Mr. Clarke around wherever he has worked and I’m delighted that he now has his own practice. Patients are lucky that he decided to open his practice in Leicestershire. A brilliant Optometrist and you receive first-class eye care and he has a fantastic range of frames.
Aine Flaherty
Excellent service from all the friendly staff, who each made me feel important and filled me with confidence that they knew what they’re doing. Far better than any High Street chain but if it’s cheap that you’re after then they may not be for you.
Di Evans
I visited early this year and Anthony and The Team worked there magic and I now have a new set of lightweight stylise frames. I love the personal, professional and honest service I received and can’t wait to return and have a new pair from the Autumn collection as a little Christmas gift to me.
Gilly Smith
This is a review for your monthly newsletter – it’s fab, what a great idea – it really reminds me what great family friendly service you guys provide (even if your son plays for a different rugby team!) – love the eye-friendly recipe too.
Excellent personal and friendly service, which makes you feel really valued. I love my glasses Tina took so much care helping me to choose them and ensuring the fitting was perfect. Thank you.
Excellent and professional service. I had an eye examination with Anthony. I was told that I would need a pair for reading and Bav dealt with finding me pair that suited me. The follow up was very good.Helena
I can't rate Clarke & Roskrow highly enough - the sight check-ups, the whole reception team and the service they deliver, and the process of choosing and being fitted with new glasses. They look after the whole family and we wouldn't consider going anywhere else!
I travel quite a distance to come to this optician - because they’re outstanding! They have the most exquisite selection of frames, and I absolutely love the team here. Everyone goes out of their way to cater to any need you have. I have access issues and they’ve done everything they could to make my visits stress free and highly enjoyable.Anthony gave me my eye exam - he was so kind and the test was extremely thorough with some state of the art equipment - he explained the process as he went along which made for a really interesting experience too! I then had the most enjoyable hour choosing frames with Jason who is a pure delight - he put me at absolute ease and took me through a variety of different frames - some of the most beautiful I’ve seen. He has fantastic taste and I was very glad for his help - because the biggest problem was narrowing my choice - I ended up getting two complementary frames, one elegant, the other a bit more arty. I’ve just got home and Im even more delighted now!I’m not surprised that this wonderful company has entirely 5 star reviews - looking after my eyesight is a top priority for me and I trust this team implicitly to do that. I highly recommend to everyone!
Had the best experience!I was greeted by a very friendly and approachable team.Had loads of fun trying on different frames and lots of help narrowing down my search amongst many beautiful designs they have on offer.I feel very confident in my decision and in safe hands with my eye health.I would DEFINITELY recommend coming here if you’d like something special and different with great costumer service.Tina looked after me from start to finish and didn’t put any pressure on me when I was making my decision on my budget.I feel like I’ve definitely got my money’s worth with my purchase.Thank you very much everyone 👌🏼🤩
Always a great experience at Clarke & Roskow with a very thorough eye test with everything explained. Choosing new frames with Tina was good fun and she was extremely helpful in picking out the right shapes to suit me and one of my purchases was the first pair she pulled for me to try. Collecting my new glasses was made into such a lovely occasion too with Tina putting in so much preparation to make sure everything was ready for me. I will be back!
I used to hate going for an eye test & choosing glasses. Not anymore, I feel confident that my eye health is being properly tested & monitored. And I love the range of glasses properly suited to me. It is no longer a necessary chore! Thank you Anthony, Bhav & all the team.
Really enjoyed the whole process of eye test and Tina helping me choose my new specs.I have been to several other private opticians in Norfolk and Clarke and Roskrow are streets ahead in their level of service.
Had a great experience at Clarke and Roskrow after going there first of all to help my Mum get some glasses. The eye test was very thorough, and Tina was great at picking out glasses for me. I love my new frames, thank you!
Fantastic opticians and great selection of glasses, far better experience than shopping in usual high street chains. Tina was great at helping choose out some lovely glasses, excellent service would strongly recommend!
I went with my husband to pick up his frames but was seduced by the designer frames and after advice from Jason, selected another pair. I had a first class eye test with Anthony earlier this year. I cannot praise the service highly enough and as vision is such an important sense it's worth paying for the best which you certainly get here.
Just picked up my new glasses. Whole experience from start to finish was excellent. Tina was amazing! Very professional, tuned in to what I wanted and more importantly what suited me. Gave great advice. Super friendly too. Thank you
Excellent eye examination and great range of glasses to choose from. Jason was very good at selecting frames and at advising what did and didn't suit, with no hurry or pressure. Great service all round.
5 star service from a 5 star team at Clarke and Roskrow .From a thorough test and detailed feedback from Anthony through to Tina’s enthusiasm and styling expertise you feel in very safe hands. Tina’s guidance and support when choosing new frames is invaluable.Clarke and Roskrow’s personalised client care is second to none.
Another excellent year of eye care from the team. Service is 5 star plus, from a very thorough eye test, to choosing glasses and fitting with the lovely Jason. How does he always know what's best? It is lovely to not feel pressured when choosing glasses. They may not be cheap but when having to wear them all the time its well worthwhile. Our family wouldn't go anywhere else.
I love this place. It's one of the few places left that treat you like you're someone they're actually glad to have in the building. The level of time, care and attention, professionalism and expertise is genuinely impressive and has been for the entire time I've been using them (something like 8 years so far). It's the kind of place I'd visit even if I didn't need glasses. Highly recommended.
Yes, a different experience from the big high street business and franchises. A calm relaxed friendly environment with lots of time for you the customer. A thorough and professional examination by Anthony, through to choosing the frames and fitting by a lovely team. The choosing of the glasses clearly focused on you, a new experience which so far, I am pleased with. My wife has been a customer for a while and now I understand why. Great. Charles Barton.
From eye test to choosing frames and fitting, the service is excellent.It has been an absolute pleasure and I’m enjoying my 2 pairs of glasses.Thank you.
A very personal service with some beautiful frames to choose from. The staff are wonderful and Tina is brilliant. Thank you. I enjoy wearing my specs- all 3 pairs 😀
Choosing glasses at the opticians isn't normally that brilliant an experience, however, Clarke & Roskrow have it sorted. Everyone I met in store whilst choosing my new specs was more than kind and attentive. Bhav was just brilliant, with his incredible knack of knowing what glasses will work before you even know yourself. This was my fist experience with Clarke & Roskrow, I won't go anywhere else from now on.
Our eyesight and eye health is so important and these guys truly care...and are so thorough and actually spotted something that has now shown a health problem thats being treated now.Then you get the personalised treatment of which glasses....they truly no what to suggest...glasses i wouldnt dream of picking out but after trying them on feeling wow ...and having them and everyone loving them on me. A special place with special people and a special service ❤️Excuse silly hubbie in pic
I have had another great experience with Clarke and Roskrow.The optician did a very good examination and they have my records so they can see any changes over time.The dispensing optician was also very good spending the time to make sure my new glasses would be the best they be and made to fit my lifestyle.I would wholeheartedly recommend Clarke and Roskrow.
As a returning customer, having been unhappily elsewhere, I am extremely pleased to be back. Anthony’s eye test is second to none, he has excellent diagnostic equipment and explains clearly what he’s doing throughout the test.The selection of eyewear is vast, Jason took time to learn about me before bringing frames I’d thought about and a few more. He is very perceptive and I especially liked his relaxed, fun approach. Thank you all.
My husband has vision problems and on my advice went to Clark & Roscrow. The service was superb and the eye exam thorough. He was then advised on suitable frames. He has signed up to the monthly support service as well.I've now returned and another 1st class exam identifying an issue that can be addressed with new lens. I love the frame selection and Jason's expertise in helping me make choices. Thank you!
I recently had an amazing experience at Clarke & Roskrow. From the moment I walked in, I was greeted by friendly and professional staff (Especially Tina) who made me feel welcome and at ease. The optician, Anthony, was extremely knowledgeable and attentive throughout the entire appointment.I was impressed by the state-of-the-art equipment and the thoroughness of the eye examination. Anthony took the time to explain each step and answered all of my questions patiently. They truly went above and beyond to ensure my comfort and address any concerns I had with my eyesight.Not only did I receive excellent care, but the selection of eyewear was outstanding. The very smiley Bhav provided me with personalized assistance in finding the perfect frames that suited my style and preferences. They had a wide variety of options to choose from, and I couldn't be happier with my new glasses that we picked out together.The overall atmosphere of the clinic is welcoming and clean, and the appointment was very well-organized and efficient. The staff members were not only professional but also extremely friendly, making the experience enjoyable from start to finish.I highly recommend Clarke & Roskrow to anyone in need of optometric services. Their commitment to exceptional patient care, combined with their expertise and a fantastic selection of eyewear, sets them apart. Thank you for providing such an outstanding optician appointment experience!
Second visit To Clark & Roskrow thorough examination and very friendly as usual.Thanks to Bhav for help and advice in choosing frames.Thank you C & R team.
I am very appreciative of the kindness shown to me by Anthony and all the staff at Clarke & Roskrow. My mobility is poor now but they are so helpful and Baz brings the frames down to me as I cannot use the stairs. Because of my stature I cannot stand straight but I have been found a comfortable attractive pair of frames so I am no longer peering over the top of them. Thank you all so much. My frames are often commented upon and I always tell folk from where I purchased them. A very satisfied customer.
Thank you so much for such a good experience, a thorough eye examination and so much fun choosing frames. Jason has so much patience!! Everyone is friendly and helpful, highly recommend a visit.Rosemary
The whole experience from the extremely thorough eye examination including the latest technology, followed by the wonderful array of frames to try out with the helpful advice and comments from Bhav, through to the day of collection was second to none. Love my new specs! Thank you Anthony, Bhav, Tina and team.
A tremendous professional and personal service offered by an amazing team.From the initial eye test with Anthony, through to choosing the frames and fitting with Bhav, it is a 5 star experience that I can fully recommend.
As always the team at Clarke & Roskrow came up trumps. Both with my annual eye test with Anthony and the choosing of a new pair of glasses with Tina. I would not go anywhere else for my eyecare. I have total confidence with Anthony and wouldn't dream of going to any other optician
Brilliant opticians. Great attention to detail and exceptional customer service. We live some 80 miles away from the Opticians and despite the inconvenience of travelling continue to utilise them and have done so for more than 5 years. The range of frames is extensive with some great yet bizarre options. A truly superb Optician’s.
Highly professional, welcoming, always friendly, able to work around my schedule & complete additional forms I might need for my specific line of work. Reception, sales and customer team amazing, can’t fault them at all. Styles & lenses a cut above high street brands & lots of easy going payment options. Family and I have been going there for years; may it long continue.
As always, the service is excellent, and the team is out of this world. I really wouldn't go anywhere else. I have an extremely complicated prescription. The test is so comprehensive I come away feeling very confident that my eyes and sight are well looked after. The choice of frames is outstanding. Are they a little expensive, yes, are they unique extremely, do the glasses make you feel amazing? Oh yes, they do!!! I would like to say a massive thank you to Tina for making my frame choosing a really good experience and so exciting.
Very professional and caring approach to the whole process from Anthony, and Bhav was superb in helping me choose new frames.Really nice people to deal with
If you need some new specs, or need help with your eyesHead off to Clarke & Roscrow, as they are amazing guys!They make sure your eye health is great and is all is tip topIf you need some glasses they have a fantastic choice with fab colour pops!So as you can tell, there really is one place to go....the wonderful Clarke & Roscrow!
My friend and her daughter recommended Clarke & Roskrow to me as I was so fed up of the dull boring frames that seem to be everywhere & I have not been disappointed.I have never had such an excellent eye examination where everything was explained to me thank you Anthony.Tina you are brilliant at your job and have the patience of a saint. The trouble is you have so many lovely frames to choose from I now understand why the time goes so quickly. The only thing I wish that could be different is that I had gone to you years ago. One things for sure when my yearly appointment is due I certainly will not be trying to put it off.
Bhav sorted out reading glasses for me last year and this year, after a thorough eye test with Anthony, I needed new distance glasses. After a thorough review of frames I’m the proud owner of very cool clear and tinted glasses for use mostly when driving. Always a unique and enjoyable experience.
Fully recommended. Mr. Clarke is professional & thorough using modern equipment. Jason was fantastic. Nothing was too much trouble. He takes his time to make sure you are fully happy with your frames. The coffee is good too!
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Excellent personal and friendly service, which makes you feel really valued. I love my glasses Tina took so much care helping me to choose them and ensuring the fitting was perfect. Thank you.
Excellent and professional service. I had an eye examination with Anthony. I was told that I would need a pair for reading and Bav dealt with finding me pair that suited me. The follow up was very good.Helena
I can't rate Clarke & Roskrow highly enough - the sight check-ups, the whole reception team and the service they deliver, and the process of choosing and being fitted with new glasses. They look after the whole family and we wouldn't consider going anywhere else!
I travel quite a distance to come to this optician - because they’re outstanding! They have the most exquisite selection of frames, and I absolutely love the team here. Everyone goes out of their way to cater to any need you have. I have access issues and they’ve done everything they could to make my visits stress free and highly enjoyable.Anthony gave me my eye exam - he was so kind and the test was extremely thorough with some state of the art equipment - he explained the process as he went along which made for a really interesting experience too! I then had the most enjoyable hour choosing frames with Jason who is a pure delight - he put me at absolute ease and took me through a variety of different frames - some of the most beautiful I’ve seen. He has fantastic taste and I was very glad for his help - because the biggest problem was narrowing my choice - I ended up getting two complementary frames, one elegant, the other a bit more arty. I’ve just got home and Im even more delighted now!I’m not surprised that this wonderful company has entirely 5 star reviews - looking after my eyesight is a top priority for me and I trust this team implicitly to do that. I highly recommend to everyone!
Had the best experience!I was greeted by a very friendly and approachable team.Had loads of fun trying on different frames and lots of help narrowing down my search amongst many beautiful designs they have on offer.I feel very confident in my decision and in safe hands with my eye health.I would DEFINITELY recommend coming here if you’d like something special and different with great costumer service.Tina looked after me from start to finish and didn’t put any pressure on me when I was making my decision on my budget.I feel like I’ve definitely got my money’s worth with my purchase.Thank you very much everyone 👌🏼🤩
Always a great experience at Clarke & Roskow with a very thorough eye test with everything explained. Choosing new frames with Tina was good fun and she was extremely helpful in picking out the right shapes to suit me and one of my purchases was the first pair she pulled for me to try. Collecting my new glasses was made into such a lovely occasion too with Tina putting in so much preparation to make sure everything was ready for me. I will be back!
I used to hate going for an eye test & choosing glasses. Not anymore, I feel confident that my eye health is being properly tested & monitored. And I love the range of glasses properly suited to me. It is no longer a necessary chore! Thank you Anthony, Bhav & all the team.
Really enjoyed the whole process of eye test and Tina helping me choose my new specs.I have been to several other private opticians in Norfolk and Clarke and Roskrow are streets ahead in their level of service.
Had a great experience at Clarke and Roskrow after going there first of all to help my Mum get some glasses. The eye test was very thorough, and Tina was great at picking out glasses for me. I love my new frames, thank you!
Fantastic opticians and great selection of glasses, far better experience than shopping in usual high street chains. Tina was great at helping choose out some lovely glasses, excellent service would strongly recommend!
I went with my husband to pick up his frames but was seduced by the designer frames and after advice from Jason, selected another pair. I had a first class eye test with Anthony earlier this year. I cannot praise the service highly enough and as vision is such an important sense it's worth paying for the best which you certainly get here.
Just picked up my new glasses. Whole experience from start to finish was excellent. Tina was amazing! Very professional, tuned in to what I wanted and more importantly what suited me. Gave great advice. Super friendly too. Thank you
Excellent eye examination and great range of glasses to choose from. Jason was very good at selecting frames and at advising what did and didn't suit, with no hurry or pressure. Great service all round.
5 star service from a 5 star team at Clarke and Roskrow .From a thorough test and detailed feedback from Anthony through to Tina’s enthusiasm and styling expertise you feel in very safe hands. Tina’s guidance and support when choosing new frames is invaluable.Clarke and Roskrow’s personalised client care is second to none.
Another excellent year of eye care from the team. Service is 5 star plus, from a very thorough eye test, to choosing glasses and fitting with the lovely Jason. How does he always know what's best? It is lovely to not feel pressured when choosing glasses. They may not be cheap but when having to wear them all the time its well worthwhile. Our family wouldn't go anywhere else.
I love this place. It's one of the few places left that treat you like you're someone they're actually glad to have in the building. The level of time, care and attention, professionalism and expertise is genuinely impressive and has been for the entire time I've been using them (something like 8 years so far). It's the kind of place I'd visit even if I didn't need glasses. Highly recommended.
Yes, a different experience from the big high street business and franchises. A calm relaxed friendly environment with lots of time for you the customer. A thorough and professional examination by Anthony, through to choosing the frames and fitting by a lovely team. The choosing of the glasses clearly focused on you, a new experience which so far, I am pleased with. My wife has been a customer for a while and now I understand why. Great. Charles Barton.
From eye test to choosing frames and fitting, the service is excellent.It has been an absolute pleasure and I’m enjoying my 2 pairs of glasses.Thank you.
A very personal service with some beautiful frames to choose from. The staff are wonderful and Tina is brilliant. Thank you. I enjoy wearing my specs- all 3 pairs 😀
Choosing glasses at the opticians isn't normally that brilliant an experience, however, Clarke & Roskrow have it sorted. Everyone I met in store whilst choosing my new specs was more than kind and attentive. Bhav was just brilliant, with his incredible knack of knowing what glasses will work before you even know yourself. This was my fist experience with Clarke & Roskrow, I won't go anywhere else from now on.
Our eyesight and eye health is so important and these guys truly care...and are so thorough and actually spotted something that has now shown a health problem thats being treated now.Then you get the personalised treatment of which glasses....they truly no what to suggest...glasses i wouldnt dream of picking out but after trying them on feeling wow ...and having them and everyone loving them on me. A special place with special people and a special service ❤️Excuse silly hubbie in pic
I have had another great experience with Clarke and Roskrow.The optician did a very good examination and they have my records so they can see any changes over time.The dispensing optician was also very good spending the time to make sure my new glasses would be the best they be and made to fit my lifestyle.I would wholeheartedly recommend Clarke and Roskrow.
As a returning customer, having been unhappily elsewhere, I am extremely pleased to be back. Anthony’s eye test is second to none, he has excellent diagnostic equipment and explains clearly what he’s doing throughout the test.The selection of eyewear is vast, Jason took time to learn about me before bringing frames I’d thought about and a few more. He is very perceptive and I especially liked his relaxed, fun approach. Thank you all.
My husband has vision problems and on my advice went to Clark & Roscrow. The service was superb and the eye exam thorough. He was then advised on suitable frames. He has signed up to the monthly support service as well.I've now returned and another 1st class exam identifying an issue that can be addressed with new lens. I love the frame selection and Jason's expertise in helping me make choices. Thank you!
I recently had an amazing experience at Clarke & Roskrow. From the moment I walked in, I was greeted by friendly and professional staff (Especially Tina) who made me feel welcome and at ease. The optician, Anthony, was extremely knowledgeable and attentive throughout the entire appointment.I was impressed by the state-of-the-art equipment and the thoroughness of the eye examination. Anthony took the time to explain each step and answered all of my questions patiently. They truly went above and beyond to ensure my comfort and address any concerns I had with my eyesight.Not only did I receive excellent care, but the selection of eyewear was outstanding. The very smiley Bhav provided me with personalized assistance in finding the perfect frames that suited my style and preferences. They had a wide variety of options to choose from, and I couldn't be happier with my new glasses that we picked out together.The overall atmosphere of the clinic is welcoming and clean, and the appointment was very well-organized and efficient. The staff members were not only professional but also extremely friendly, making the experience enjoyable from start to finish.I highly recommend Clarke & Roskrow to anyone in need of optometric services. Their commitment to exceptional patient care, combined with their expertise and a fantastic selection of eyewear, sets them apart. Thank you for providing such an outstanding optician appointment experience!
Second visit To Clark & Roskrow thorough examination and very friendly as usual.Thanks to Bhav for help and advice in choosing frames.Thank you C & R team.
I am very appreciative of the kindness shown to me by Anthony and all the staff at Clarke & Roskrow. My mobility is poor now but they are so helpful and Baz brings the frames down to me as I cannot use the stairs. Because of my stature I cannot stand straight but I have been found a comfortable attractive pair of frames so I am no longer peering over the top of them. Thank you all so much. My frames are often commented upon and I always tell folk from where I purchased them. A very satisfied customer.
Thank you so much for such a good experience, a thorough eye examination and so much fun choosing frames. Jason has so much patience!! Everyone is friendly and helpful, highly recommend a visit.Rosemary
The whole experience from the extremely thorough eye examination including the latest technology, followed by the wonderful array of frames to try out with the helpful advice and comments from Bhav, through to the day of collection was second to none. Love my new specs! Thank you Anthony, Bhav, Tina and team.
A tremendous professional and personal service offered by an amazing team.From the initial eye test with Anthony, through to choosing the frames and fitting with Bhav, it is a 5 star experience that I can fully recommend.
As always the team at Clarke & Roskrow came up trumps. Both with my annual eye test with Anthony and the choosing of a new pair of glasses with Tina. I would not go anywhere else for my eyecare. I have total confidence with Anthony and wouldn't dream of going to any other optician
Brilliant opticians. Great attention to detail and exceptional customer service. We live some 80 miles away from the Opticians and despite the inconvenience of travelling continue to utilise them and have done so for more than 5 years. The range of frames is extensive with some great yet bizarre options. A truly superb Optician’s.
Highly professional, welcoming, always friendly, able to work around my schedule & complete additional forms I might need for my specific line of work. Reception, sales and customer team amazing, can’t fault them at all. Styles & lenses a cut above high street brands & lots of easy going payment options. Family and I have been going there for years; may it long continue.
As always, the service is excellent, and the team is out of this world. I really wouldn't go anywhere else. I have an extremely complicated prescription. The test is so comprehensive I come away feeling very confident that my eyes and sight are well looked after. The choice of frames is outstanding. Are they a little expensive, yes, are they unique extremely, do the glasses make you feel amazing? Oh yes, they do!!! I would like to say a massive thank you to Tina for making my frame choosing a really good experience and so exciting.
Very professional and caring approach to the whole process from Anthony, and Bhav was superb in helping me choose new frames.Really nice people to deal with
If you need some new specs, or need help with your eyesHead off to Clarke & Roscrow, as they are amazing guys!They make sure your eye health is great and is all is tip topIf you need some glasses they have a fantastic choice with fab colour pops!So as you can tell, there really is one place to go....the wonderful Clarke & Roscrow!
My friend and her daughter recommended Clarke & Roskrow to me as I was so fed up of the dull boring frames that seem to be everywhere & I have not been disappointed.I have never had such an excellent eye examination where everything was explained to me thank you Anthony.Tina you are brilliant at your job and have the patience of a saint. The trouble is you have so many lovely frames to choose from I now understand why the time goes so quickly. The only thing I wish that could be different is that I had gone to you years ago. One things for sure when my yearly appointment is due I certainly will not be trying to put it off.
Bhav sorted out reading glasses for me last year and this year, after a thorough eye test with Anthony, I needed new distance glasses. After a thorough review of frames I’m the proud owner of very cool clear and tinted glasses for use mostly when driving. Always a unique and enjoyable experience.
Fully recommended. Mr. Clarke is professional & thorough using modern equipment. Jason was fantastic. Nothing was too much trouble. He takes his time to make sure you are fully happy with your frames. The coffee is good too!