As I type the copy for this latest edition of the Chronicle the furore around the PM’s Chief Advisor Dominic Cummings continues. His 60-mile round trip to Barnard Castle, Co. Durham, to test his eyesight (allegedly affected as a result of succumbing to COVID19) has left me scratching my head in bewilderment for several reasons.…
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We now have two members of the C&R team at your service in the practice, including yours truly. Following guidance from NHS England, the Association of Optometrists, and Boris, we are now able to safely offer you essential and/or urgent eyecare and eyewear services. This means that from 8th June I’ll be available for clients who feel…
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Whilst ‘no’, ‘sorry’, and ‘can’t’ are the norm for typical customer service everywhere, I challenge the team at Clarke & Roskrow to always say ‘YES’ and use their brains and passion and determination to find solutions for our clients. And they’re very good at it. So, while there is lots of confusing guidance from the government and media, you can rest…
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Although our doors have been temporarily closed for nearly 7-weeks, we’ve been here throughout to answer your concerns, deal with repairs, order replacement glasses and contact lenses, and to provide much needed reassurance via telephone and video conference. I’ve also dealt with a number of ocular emergencies that have thankfully turned out to be non-sight…
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You may have read this email I sent out a few weeks ago. Whether you read it or didn’t here it is again. It’s on the house… “I hope this message finds you well and I hope you are adapting to your new daily routines as best as possible. Charles Darwin said it is not…
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I hope this message finds you well and that you are managing to enjoy some of this beautiful sunshine!A big, heartfelt “Thank You” to all of you who have sent emails and messages of support and encouragement in the past three weeks, it means a great deal to me and the team, and I have made…
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Dear Valued Clients and Friends of Clarke & Roskrow I hope you and your families are keeping well and that you are adapting to your new routines as best as possible. Following what has been an eventful few weeks, we have revised the days that we are available during the continued COVID19 “lockdown”. Emails and…
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Hello valued clients and friends of Clarke & Roskrow Styling Opticians. I hope you, your families, loved-ones, friends and relatives are all managing to stay safe and well. Since Boris’s announcement on Monday night, the practice has been physically closed to visitors. For the past few days I’ve been busy beavering away in the practice…
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Welcome to this March edition of the Church Street Chronicle. As I type, the wind is howling and the rain is near horizontal as storm Ciara blasts its way across the UK. And yet, despite the storms and wintry weather, there is definitely a sense that spring is just around the corner. Cherry blossoms are…
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