Not Long To Wait Now

Not Long To Wait Now

Whilst ‘no’, ‘sorry’, and ‘can’t’ are the norm for typical customer service everywhere, I challenge the team at Clarke & Roskrow to always say ‘YES’ and use their brains and passion and determination to find solutions for our clients. And they’re very good at it. So, while there is lots of confusing guidance from the government and media, you can rest…

So That You Can Come Back

So That You Can Come Back…

Although our doors have been temporarily closed for nearly 7-weeks, we’ve been here throughout to answer your concerns, deal with repairs, order replacement glasses and contact lenses, and to provide much needed reassurance via telephone and video conference. I’ve also dealt with a number of ocular emergencies that have thankfully turned out to be non-sight…

You Are Adaptable to Change

Good News! You Are Adaptable to Change.

You may have read this email I sent out a few weeks ago. Whether you read it or didn’t here it is again. It’s on the house…  “I hope this message finds you well and I hope you are adapting to your new daily routines as best as possible. Charles Darwin said it is not…

In other news

In other news…

I hope this message finds you well and that you are managing to enjoy some of this beautiful sunshine!A big, heartfelt “Thank You” to all of you who have sent emails and messages of support and encouragement in the past three weeks, it means a great deal to me and the team, and I have made…

COVID-19

COVID19 Update – 3rd April 2020

Dear Valued Clients and Friends of Clarke & Roskrow I hope you and your families are keeping well and that you are adapting to your new routines as best as possible. Following what has been an eventful few weeks, we have revised the days that we are available during the continued COVID19 “lockdown”. Emails and…

harborough district business wards 2020

Competition Season

Welcome to this March edition of the Church Street Chronicle. As I type, the wind is howling and the rain is near horizontal as storm Ciara blasts its way across the UK. And yet, despite the storms and wintry weather, there is definitely a sense that spring is just around the corner. Cherry blossoms are…

COVID-19

COVID19 Update – 27th March 2020

Hello valued clients and friends of Clarke & Roskrow Styling Opticians. I hope you, your families, loved-ones, friends and relatives are all managing to stay safe and well. Since Boris’s announcement on Monday night, the practice has been physically closed to visitors. For the past few days I’ve been busy beavering away in the practice…

20 20 vision

20/20 VISION AND ALL THAT…

Welcome to February! Christmas and the New Year seem a distant memory already don’t they? Many of you may not immediately realise the significance of the year 2020 and the fact that it is a VERY exciting year, especially for opticians. Let me enlighten you. 20/20 vision is the standard that is considered to be…