Welcome Back!

At the beginning of lockdown I sent out an email quoting Charles Darwin: “It’s not the strongest of the species who survives, nor the most intelligent who survives. It is the one that is most adaptable to change.” Doesn’t the start of all of this seem like a long time ago? And yet, here we…

COVID-19

COVID19 update – 27th July 2020

We’re delighted to be back seeing clients in the practice again for sight-tests and Eyewear Styling Consultations. To see what we’re doing differently watch this short video here. You can arrange your appointment online by clicking this link. Or you can call the team on 01858462996 or email hello@clarkeandroskrow.co.uk Best wishes Anthony and the C&R Team. P.S: There has never…

Cummings & Goings

As I type the copy for this latest edition of the Chronicle the furore around the PM’s Chief Advisor Dominic Cummings continues. His 60-mile round trip to Barnard Castle, Co. Durham, to test his eyesight (allegedly affected as a result of succumbing to COVID19) has left me scratching my head in bewilderment for several reasons.…

We’re Back!

We now have two members of the C&R team at your service in the practice, including yours truly. Following guidance from NHS England, the Association of Optometrists, and Boris, we are now able to safely offer you essential and/or urgent eyecare and eyewear services. This means that from 8th June I’ll be available for clients who feel…

Not Long To Wait Now

Not Long To Wait Now

Whilst ‘no’, ‘sorry’, and ‘can’t’ are the norm for typical customer service everywhere, I challenge the team at Clarke & Roskrow to always say ‘YES’ and use their brains and passion and determination to find solutions for our clients. And they’re very good at it. So, while there is lots of confusing guidance from the government and media, you can rest…

So That You Can Come Back

So That You Can Come Back…

Although our doors have been temporarily closed for nearly 7-weeks, we’ve been here throughout to answer your concerns, deal with repairs, order replacement glasses and contact lenses, and to provide much needed reassurance via telephone and video conference. I’ve also dealt with a number of ocular emergencies that have thankfully turned out to be non-sight…

You Are Adaptable to Change

Good News! You Are Adaptable to Change.

You may have read this email I sent out a few weeks ago. Whether you read it or didn’t here it is again. It’s on the house…  “I hope this message finds you well and I hope you are adapting to your new daily routines as best as possible. Charles Darwin said it is not…

In other news

In other news…

I hope this message finds you well and that you are managing to enjoy some of this beautiful sunshine!A big, heartfelt “Thank You” to all of you who have sent emails and messages of support and encouragement in the past three weeks, it means a great deal to me and the team, and I have made…

COVID-19

COVID19 Update – 3rd April 2020

Dear Valued Clients and Friends of Clarke & Roskrow I hope you and your families are keeping well and that you are adapting to your new routines as best as possible. Following what has been an eventful few weeks, we have revised the days that we are available during the continued COVID19 “lockdown”. Emails and…